Key Responsibilities

• Maintain, and troubleshoot applications in a cloud-based environment
• Work extensively with Microsoft Azure and Azure Kubernetes Service (AKS)
• Diagnose and resolve technical issues with strong troubleshooting skills
• Collaborate effectively with cross-functional teams
• Maintain cloud-native applications and services
• Execution of CD pipelines for seamless deployment and integration
• Collaborate with development, DevOps, and security teams to enhance system efficiency
• Manage cloud environments (AWS, Azure)
• Ensure compliance with security best practices and organizational policies
• Work in Project designated shifts and on-call (Rotational) and incident response

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Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

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Job Title: Software Engineer – Cloud Operations Overview We are seeking a skilled Software Engineer with at least 2 years of experience in software engineering to join our Cloud Operations team. This role focuses on building and maintaining of cloud infrastructure, automation tools, and operational processes to ensure high availability, scalability, and reliability of cloud-based systems. The ideal candidate should have strong technical expertise, problem-solving abilities, and a willingness to work collaboratively across teams.

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Windows: Windows Server administration, services, logs, certificates, deployment troubleshooting

Azure: Azure resource management, deployment support, upgrades, troubleshooting

IIS: Website & app pool management, SSL bindings, deployment and rollback support

AKS: Containerized deployments, pod/service troubleshooting

Monitoring & Logs: Ability to analyze application, IIS, AKS, and Azure logs

GitHub: Repo management, branch handling, deployment artifacts, CI/CD collaboration

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Key Skills

• Problem-solving and analytical thinking
• Strong debugging and troubleshooting skills
• Communication and teamwork
• Automation mindset
• Attention to detail